The following terms and conditions shall be applicable to all sorts of services offered individually or as a package including website development, mobile application development, and digital marketing. By accepting the quote provided or purchasing any package entitles that you are considered as acceptance of terms and conditions described here.

Charges
Charges for the Services are defined in the project quotation that the Client receives from us and all quotes reserves a validity of 30 days. We reserve the complete right to alter a quotation or decline to provide the relevant Services after the expiry of the 30 days. All Charges are exclusive of VAT.

Invoicing and Payment
We shall submit invoices in line with the timescales above. Invoices are normally sent via email; however hard copy invoices are available on request. Payment is due on receipt of the invoice by the Client. Payment for services can be realized by cheque or bank transfer.

Client Review
We shall provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies our team within ten days of the date the materials are made available to the Client.

Turnaround Time and Content Control
We will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at the date agreed with Client upon entering the contract. During the project, we shall ask the Client to provide website content; text, images, movies, and sound files, along with any relevant background information.

Web Browsers
We integrate heavy and committed effort to ensure all websites are designed to be viewed by the majority of visitors. All of our websites are designed to work with the most popular current browsers.

Termination
Termination of services by the client must be given in a written/mail notice and will be effective on receipt of such notice. However, the client will be liable for the work completed till to the date of first notice of cancellation for payment.

Indemnity
All of our services may be used for lawful purposes only. The Client agrees to indemnify and hold us harmless against all damages, losses, and expenses arising as a result of any and all actions or claims resulting from the Client’s use of our services.
Confidentiality
Each party shall use its reasonable endeavors to keep the confidentiality of all information and documentation disclosed by the other party. The Receiving Party does not possess the authority to disclose Confidential Information to any third party without the prior written consent of the Disclosing Party.

Data Protection
Both parties will comply with all applicable requirements of the Data Protection Law. This clause is in addition to and does not relieve, remove or replace, a party’s obligations or rights under Data Protection Law.

Design Credit and Marketing
A link to our company will appear as either small type or by a small graphic at the bottom of the Client’s website. If the client requests that the design credit to be removed, a nominal fee of 10% of the total development charges will be applied. The Client shall also agree that the website developed for the Client may be presented in our portfolio, and also hereby grant us a non-exclusive license to use its name, logo, and branding for advertising, marketing and promotional activities of our company.

Third-Party Servers
We cannot guarantee the perfect functionality if the Client wishes to use a third-party server. If the client is using a third-party server, it is the responsibility of the Client and any third party to ensure server compatibility with the website.

Post-Placement Alterations
In the event that the Client wishes to make alterations to the website once installed, the Client shall accept the quote to provide such alterations. Also, we cannot accept responsibility for any alterations caused by the Client or a third party occurring to the website once installed.

Domain Names
We may purchase domain names on behalf of the Client. All payment related to domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non-payment or late payment is completely the responsibility of the client.
Digital Marketing
The chosen digital marketing scope of work continues its function, providing an agreement to a minimum of 3 months’ contract that shall get served in monthly payments. If the payment was not made at a specified time, further work will be halted until this is rectified.

Liability
No terms in this agreement exclude or limit either party’s liability for death or personal injury caused by its negligence fraud or any other liability. Also, we shall not be liable for any loss of opportunity, business, profit, goodwill, etc.

Severability
In any provision, that any terms of the agreement shall be held to be invalid, illegal or unenforceable, such provision shall be replaced by a mutually acceptable valid, legal and enforceable provision that comes closest to the intention of the parties underlying the original provision.

Governing Law and Jurisdiction
Any dispute or claim by the client shall be governed by and construed in accordance with the law of higher courts of Dubai, UAE.

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Where We Are

Mezzanine Floor, Atrium Building, Near to Al Qiyadah Metro Station, Abu Hail, Dubai, UAE

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24/7 Tech Support

+971 4 2636936

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E-mail Us

info@alwafaagroup.com

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